Widespread German drugstore Drogerie Markt (DM) has introduced that it’s putting in automated pick-up lockers in its shops. Prospects can simply acquire on-line orders on the pick-up stations. It is going to set up the lockers in not less than 700 shops.
Whereas the pharmacy is initially from Germany, it has shops in 14 international locations throughout Europe. In not less than 700 of its shops, it’s rolling out pick-up stations with automated lockers. Every station can maintain as much as 26 on-line orders on the similar time.
Omnichannel presence
The chain already has an omnichannel presence, with an app and on-line store along with its brick-and-mortar shops. Beforehand, clients might acquire their on-line orders on the money register. With the pick-up stations, they will acquire orders contactless and with out having to attend.
‘Some merchandise will be collected inside 3 hours.’
To date, 49 pick-up stations are already put in in DM shops in Germany. Prospects can acquire their order throughout opening hours after receiving a group code within the app or by e mail. Merchandise within the specific assortment will be collected inside 3 hours.
‘Improve in on-line purchases anticipated’
“With the dm pick-up stations, we mix the stationary purchasing expertise in our shops with some great benefits of ordering through the DM app or our on-line store”, says Sebastian Bayer, DM Advertising and marketing Director. “The response to the check of our pick-up stations was very constructive. We count on a rise in on-line purchases, which is why we’ll equip round 700 shops with pickup stations by the center of 2023.”